Channel 3′s Jim Kenyon reports that the State Health Department is investigating a complaint involving the Oswego Fire Department’s ambulance service.

According to Kenyon’s report:

“Sources say that paramedics refused to transport a female patient to the hospital on Wednesday. The woman was forced to call a private ambulance service. When she arrived at the hospital, sources tell us she needed emergency treatment.”

The state Health Department confirmed to Channel 3 that it was investigating a complaint, but would not be more specific.

Oswego Mayor Randy Bateman told Oswego County Today that he just learned of the situation yesterday.

“I don’t know where it started. I’m told that the state Health Department is investigating an incident,” he said.

“I’m not aware of the details or the circumstances. So, I can’t comment on anything until the investigation is completed and I get informed of the facts,” he added.