Christine Close, the clinical manager of Oswego Health’s Central Square urgent care center, recently attended the National Urgent Care Conference held in Orlando, Fla.
At the two-day conference, hosted by the Urgent Care Association of America, Close learned about effective new trends and practices used in urgent care settings.
While attending the conference, Close also earned some of the 40 credits required to become certified in urgent care management. The courses cover operations, regulatory issues, human resources and communications.
“The conference was a great experience and gave me the opportunity to participate with other urgent care health professionals in training and informational sessions led by the top experts in their respective fields,” Close said. “I’ve brought back information that I can share that will ensure we are providing the best healthcare services to our community.”
Close was named the clinical manager of the Central Square urgent care center in August.
She earned her Bachelors of Nursing Degree from Roberts Wesleyan College in Rochester and her registered nursing degree from Cayuga Community College.
Close, who has worked in the healthcare field for more than 14 years, was initially hired by Oswego Health as a staff nurse to work on one of Oswego Hospital’s medical/surgical floors.
Since then, she has advanced to the positions of charge nurse, case management manager and clinical nurse manager of Oswego Hospital’s fourth floor, where she oversaw patient care and supervised a staff of 70.
In addition, she was the health system’s first physician liaison, keeping doctors up to date on Oswego Health’s many services and programs and serving as a connection between the medical staff and the hospital.
Before being named the clinical manager at the urgent care center, Close had been a nursing supervisor at Oswego Hospital.
The Central Square urgent care center was unveiled in October and is open daily from 9 a.m. to 9 p.m. A board-certified physician is available to treat those with minor illnesses and injuries.
The urgent care center is part of the Central Square Medical Center, located at 3045 East Avenue in the village of Central Square.
The healthcare facility offers lab, medical imaging and physical therapy services.
These services are available weekdays from 6:30 to 9.m. and on weekends from 9 a.m. to 9 p.m.
For more information on the Central Square Medical Center, call 668-5212.