‘Dazzle Them: Developing a First-Rate Customer Experience’ to be Presented at December WNET Meeting

In today’s marketplace, no matter what business you’re in, you must do everything possible to attract and retain your customers.

Kelly Sullivan
Kelly Sullivan

Companies, focused on creating a customer-centric experience and optimizing customer relationships, outperform their competitors.

Kelly Sullivan, SPHR, of Core Skills, True Impact will show you how to dazzle your clients with top-notch customer service at the next Women’s Network for Entrepreneurial Training’s monthly breakfast meeting, December 5 at 8 a.m. at the SUNY Oswego Phoenix Center in the Oswego County Industrial Park, Phoenix (exit 14, State Route 481).

In this workshop, you will learn strategies for creating a relationship with your customers that will keep them coming back.

You can’t afford to miss this!

Sullivan is a strategic consultant, trainer and catalyst for change.

In business since 1996, she has worked with manufacturers, universities, service-sector businesses and non-profit organizations to help them harness the potential of their people.

A certified MBTI facilitator and a member of the Society for Human Resource Management, she has helped organizations develop employees, build skills, execute strategy, enhance leadership capability, improve collaboration and cultivate customer relationships; all leading to gains in key business metrics.

Through networking, presentations and information sharing, WNET provides professional development and personal growth for women business owners.

The cost for each seminar is $12 for members and $15 for non-members.

The WNET annual (September 2013 – August 2014) membership cost is $25.

Each seminar includes a light breakfast.

WNET is supported locally by Operation Oswego County, SUNY Oswego Phoenix Center, NBT Bank, BeautiControl, By Detail and The Greater Oswego-Fulton Chamber of Commerce.

Pre-registration is required for each seminar, and may be made by calling Operation Oswego County, weekdays, at 315-343-1545, or via e-mail [email protected]

Payments may also be made via Credit Card on our website.

For more information about WNET, visit http://www.oswegocounty.org/WNET/index.html

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