Dorothy A. Coleman named Excellus BlueCross BlueShield CFO

Dorothy A. Coleman
Dorothy A. Coleman

Dorothy A. Coleman has been hired to be the executive vice president and chief financial officer for Excellus BlueCross BlueShield and its parent corporation, The Lifetime Healthcare Companies, officials announced today.

Currently serving in the same capacity for Blue Cross & Blue Shield of Rhode Island, Coleman will be replacing Zeke Duda upon his retirement after 39 years of service for the company that serves about 1.8 million upstate New York members.

Coleman will report directly to Christopher Booth, president and chief operating officer of Excellus BlueCross BlueShield and chief operating officer of the parent corporation.

“Dorothy brings both a great depth of financial and operational experience in the health care sector and a strong sense of community that make her a perfect fit for our mission-driven organization,” Booth said.

As CFO of Blue Cross & Blue Shield of Rhode Island, Coleman is responsible for all aspects of the company’s financial operations as well as several other business functions. She oversees finance operations, sales, strategic sourcing, contracting services, and statistical, actuarial, and underwriting services.

A 27-year veteran of the health care industry, Coleman spent eight years with UnitedHealthcare, most recently as chief operating officer and interim president for the organization’s $5 billion public sector national line of business. She also served in executive leadership roles, including CEO for the group’s Southwest Ohio, Northern Kentucky and Indiana health plans.

Before leading several initiatives at UnitedHealthcare, Coleman was CFO/COO of Cigna Healthcare Medical Group Practice of Arizona and CFO/associate administrator at FHP Inc. Hospital. She has an extensive understanding of diverse health care delivery systems, physician practices, government programs and insurance.

A certified public accountant licensed in Arizona, Coleman studied finance at Arizona State University and holds a Bachelor of Science in accounting from the University of Phoenix.

An active community volunteer, Coleman has served on the Cincinnati Museum Board of Trustees, Chamber of Commerce Boards and United Way board and was instrumental in establishing the Women’s Initiative in both Ohio and Rhode Island. She was also the co-founder of a teen center in Liberty Township, Ohio.

She is married to her husband Steve and they have two college-aged children.

Excellus BlueCross BlueShield, a nonprofit independent licensee of the BlueCross BlueShield Association, is part of a family of companies that finances and delivers vital health care services to 1.8 million people across upstate New York. Excellus BlueCross BlueShield provides access to high-quality, affordable health coverage, including valuable health-related resources that our members use every day, such as cost-saving prescription drug discounts and wellness tracking tools in our Step Up program. To learn more, visit