Jennifer Caporin, personal lines service manager, for Eastern Shore Associates Insurance (ESA), Fulton, recently earned the Travelers Insurance Key Western NY Agency Partner of the Month award for October 2013, it was announced by Martha Murray, agency president. Caporin works at ESA’s North Syracuse office.
“She is a true partner; always willing to help when asked and she proactively communicates with me on how we can continue to improve our products,” said Anne Simmons, Travelers senior sales executive. “Her unwavering positive attitude makes her an absolute joy to work with.”
“Jennifer is the backbone of our Personal Lines Customer Service,” Murray said. “She brings her knowledge and patience to all situations working with personnel in our carriers, co-workers, and our clients. The cooperative atmosphere that she creates allows us all to work more efficiently and productively.
Caporin has been with ESA for 15 years. She was promoted to Personal Lines Service Manager on Jan. 1, 2011 overseeing the daily operation of the department. She is a licensed agent and broker, and received her Accredited Customer Service Representative (ACSR) designation in 1996 and her Accredited Advisor in Insurance (AAI) designation in 2009.
Headquartered in Fulton, Eastern Shore Associates is a Trusted Choice® agency and ESOP (employee stock owned) company. ESA offers a full range of business and personal insurance, including property, liability, automobile, boat, farm, recreational vehicle, workers compensation, and bonds. In addition, they offer financial planning and risk management services through strategic alliances.
“Our agency roots date back to 1846,” said Murray. “And we have more than 100 years of continuous representation with some of our insurance companies. 2013 is our 27th year as Eastern Shore Associates Insurance.
“We offer personal and commercial lines risk analysis and have commercial service units for small business, middle market, construction and public entities such as municipalities, schools, and emergency services.
Eastern Shore Associates Insurance, www.esainsurance.com, has offices in Fulton, Pulaski, Phoenix, Camden, Waterloo, Rochester, N. Syracuse and Walworth. The Fulton office can be reached at (315) 598-6000.