National Grid Increases Staffing, Stages Crews In Anticipation Of Thunderstorms, Strong Winds Across Western And Central New York

by Contributor | April 5, 2023 9:54 am

Company offers tips to help customers stay safe during the storm

CNY – National Grid is increasing staffing, extending work shifts and pre-positioning crews across western and central New York in preparation for [1]thunderstorms and damaging winds forecasted for Wednesday and Thursday. The company is closely monitoring the weather and has activated its comprehensive emergency response plan, including:

• Securing external resources and pre-staging crews and materials in areas anticipated to be most severely impacted.

• Proactively reaching out to elected, municipal and emergency management officials to keep them updated on our preparations and provide safety information.
• Reaching out directly to customers through traditional and social media, email and texts and on our website to provide safety information and to encourage them to be prepared.
• Conducting outbound calls to life support and critical facility customers to ensure they are prepared.

National Grid remains committed to public safety and is prepared if the storm impacts the electricity system. The company also encourages customers to keep safety a priority with the following reminders:

 Electricity & Generator Safety

• If a power outage occurs, customers can notify National Grid online[2] to expedite restoration.
• Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide[3]. Before operating a generator, be sure to disconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
• Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642-4272. In a medical emergency, always dial 911.
• Keep working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices before the storm.
• Please use caution when driving near emergency responders and crews restoring power.
• Be sure to check on elderly family members, neighbors and others who may need assistance during an outage.

 Safety Near Downed Power Lines

• Always use extreme caution[4] near downed power lines and wires, and always assume that they are carrying live electricity.
• Never touch a person or an object that is in contact with a downed line, as electricity can pass through to you.
• Take caution when approaching fallen trees, which could have power lines caught in them.
• Remember that water can conduct electricity. If you see a line down in a puddle or flooded area, avoid contact with the water to prevent risk of shock.
• Learn more about downed power line safety[5] at our website and view our downed power line safety video.[6]

Stay Informed and Connected

• Customers with active electricity accounts who text ‘REG’ to 64743 canhave personalized alerts sent to them via text, email or phone call when we detect an outage on their properties.
• Customers also can text ‘OUT’ to 64743 to report an outage.
• For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid’s Outage Central[7]website. Customers who create an online profile also can sign up for email alerts.
• Customers can read the latest company news, check outage status and report an outage by using the National Grid app.
• Visit our website: www.nationalgridus.com[8], follow us on Twitter[9] and friend us on Facebook[10].
• Click here[11] for details on the company’s storm preparation and restoration process.

 

Source URL: https://oswegocountytoday.com/news/national-grid-increases-staffing-stages-crews-in-anticipation-of-thunderstorms-strong-winds-across-western-and-central-new-york/

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