FULTON, NY – Families and individuals in need of health insurance can find the answers they’re looking for from Oswego County Opportunities’ Facilitated Enrollment program. “Patty McGold” the mascot for OCO’s upcoming Bowl O’ Gold Bowling Tournament recently visited the Facilitated Enrollment program to learn more about how the program helps Oswego County residents access the health care they need.
Available through OCO’s Health Services, the program offers Facilitated Enrollment into New York State’s Child Health Plus, Medicaid, Family Health Plus, and Family Planning Benefits programs. OCO’s trained staff provides the information, education, and assistance necessary so that eligible Oswego County residents are able to benefit from these health plans. “We are here to let families know that these insurance plans are available and help ensure that those eligible are properly enrolled in a health plan that will best suit their needs,” said Julia Smith, facilitated enrollment operations assistant with OCO Health Services.
Smith, as well as other enrollers, work closely with uninsured families and individuals and help them with the application process. “It all starts with a phone call,” said Smith. “When someone calls looking for information on insurance we gather as much information as we can over the phone, let them know what documentation they will need, and then schedule an appointment where they can meet us at a time that is convenient for them. We then determine which health plan they are eligible for, assist them in filling out the necessary paperwork, and submit the application for them. We also educate them as to their responsibilities and of what is expected of them.”
Health plans available include: Medicaid, Child Health Plus and Family Health Plus. These plans offer full health insurance coverage depending on eligibility, which is based on family size and income.
In 2011 OCO completed approximately 1500 applications and enrolled 2300 individuals in these health insurance plans. As a result, these individuals received a wide range of health care benefits including: regular medical checkups and immunizations, prescriptions, vision, speech and hearing services, dental services, lab tests, x-rays, emergency room visits, hospital care and more.
In addition to enrolling people in these healthcare plans, OCO’s enrollers serve as advocates as they provide assistance with any underlying issues that clients may have by referring them to other OCO programs and human services agencies that can provide them with the help they need to effectively deal with those issues. “With the broad range of services that OCO offers it easy for us to work in conjunction with our other programs such as Cancer Services, WIC, Primary Care and Health Education and offer consumers the opportunity to access a wide range of health related services,” said Smith.
OCO’s Facilitated Enrollment service is available year round at the following locations throughout Oswego County:
OCO Administration Building
239 Oneida St.
Fulton Health Center
522 S. Fourth St., Suite 500
Oswego Health Urgent Care
510 S. Fourth St.
Oswego Health Center
10 George St.
110 W. Sixth St.
OCO Senior Nutrition Site
5871 Scenic Ave.
Parish Town Hall
2938 E. Main St.
Discovery Day Care Center
80 County Route 59
Pulaski Health Center
61 Delano St.
Central Square Library
637 S. Main St.
Smith said that the enrollers are able to meet with families and individuals at any of these sites.
For more information on OCO’s Health Services and the Facilitated Enrollment Program, including days and time of availability at the above locations or to make an appointment, call 315-342-0888, ext. 1450.
One of Oswego County’s largest employers, OCO provides more than 50 human service programs that touch the lives of more than 30,000 county residents each year. OCO’s mission is to build partnerships that improve the quality of life and create successful communities. Visit OCO on the web at www.oco.org
Oswego County Opportunities is a member agency of the United Way of Greater Oswego County.