SUNY Oswego Phoenix Center Adds Certificate for Administrative Professionals

PHOENIX — The SUNY Oswego Phoenix Center’s spring American Management Association professional series has added a new certificate for administrative professionals.

The new program enhances existing offerings, which include certificates in leadership and management and in human resources management.¬ Each certificate program requires participants to complete four core courses and two electives.

Interested individuals may enroll in the AMA courses, which are recognized benchmarks of professional achievement, on a certificate or non-certificate basis. All courses carry continuing education units (CEUs) that may be applied to satisfy ongoing professional requirements. Information about the certificates and the courses is available at or by calling 934-4900.

“We surveyed area professionals and found there was a revitalized demand for training for administrative professionals,” said Yvonne Petrella, SUNY Oswego’s dean of extended learning. “We exist to serve the community and strive to deliver timely programs to teach and enhance skills expressly needed by local employers.”

Upcoming AMA courses at Phoenix Center include:

– “Knock Your Socks Off Customer Service,” 6 to 9 p.m. March 29, April 5, 12, 26 and May 3.
– “How to Plan and Manage Your Company Budget,” 6 to 9 p.m. April 1, 8, 15, 22, 29.
– “Sharpen Your Business Writing,” 6:30 to 9:30 p.m. April 27 and May 4, 11, 18, 25.
– “Fundamentals of Human Resources,” 6 to 9 p.m. May 6, 13, 20, 27 and June 3
– “Communication Skills for Managers,” 6 to 9 p.m. May 17, 24 and June 7, 14, 21
– “Leadership Skills for Managers,” 6 to 9 p.m. June 1, 8, 15, 22, 29

The course fee of $319 includes tuition, books and materials. The six-course program costs $1,914.

The Phoenix Center can provide customized courses to groups at individual companies. For more information about this option, contact Barbara Metcalf at the Phoenix Center at 934-4900 or [email protected]