Oswego Health Promotes Two Within Patient Access

by Contributor | August 14, 2024 3:30 pm

OSWEGO – Oswego Health makes it a priority to recognize staff for their hard work and commitment to the organization and the community. Two key staff members who continue to shine are Julie Struallo and Desiree Mullen.  Struallo has been promoted to Director of Patient Access and Mullen has been promoted to Manager of Patient Access.

Oswego Health’s Patient Access team consists of 74 employees who play a critical role in ensuring patients receive timely and appropriate medical care. This team manages patient flow, and is responsible for admissions, registration, scheduling, authorization, insurance verification, and coordination of care with their clinical providers.

To lead this team, Julie Struallo has been promoted to Director of Patient Access. Struallo first joined Oswego Health in 2001 as a Switchboard Operator.  Throughout the past 23 years, she’s held various roles within the division including Patient Access Representative, Training Assistant, Manager, and Supervisor.  In this new position, Struallo will be responsible for the strategic and operational aspects of the department.  She will be instrumental in leading her team to ensure high-quality customer service and adherence to best practices.

Responsible for assisting the Director of Patient Access in coordinating and managing the Patient Access department is Desiree Mullen who has been promoted to Manager. Mullen joined Oswego Health in 2019 as a Patient Access Representative. Throughout the past 5 years, she’s held various roles within the division including Patient Access Representative II, and Supervisor.

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About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County’s largest private employer. More than 1,300 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community.  The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians, advanced practice providers, and caregivers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, and bariatrics. For more information about Oswego Health visit www.oswegohealth.org[1].

Source URL: https://oswegocountytoday.com/uncategorized/oswego-health-promotes-two-within-patient-access/

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