FULTON, NY – Kathy Szachta, an account manager in the Personal Lines for Eastern Shore Associates Insurance, Fulton, recently earned the agency’s 2016 “Above and Beyond” award, it was announced by Martha Murray, agency president.
“Kathy has endeared herself to our customers by always striving to exceed their expectations,“ Murray said. “In the process, she has made many friends, and exemplifies our motto: great service is our policy.”
“The Above and Beyond program is designed to recognize the individual who goes above and beyond their normal job duties to exceed the needs of fellow employees, our customers and our agency,” she added.
Szachta has worked at ESA since June 2004.
A native of Clifton Springs, she resides with her husband, Tom, in Palmyra.
They have a daughter, Brittany, and grandson, Jackson.
“It was such an honor to be recognized with this award,” Szachta said. “I just believe in helping our customers to the best of my ability. After all, customer service can make or break your business. So I treat people the way I expect to be treated, and try to meet their needs the best that I can.”
Headquartered in Fulton, Eastern Shore Associates is a Trusted Choice agency and ESOP (employee stock owned) company. ESA offers a full range of business and personal insurance, including property, liability, automobile, boat, farm, recreational vehicle, workers compensation, and bonds. In addition, they offer financial planning and risk management services through strategic alliances.
“Our agency roots date back to 1846,” said Murray. “And we have more than 100 years of continuous representation with some of our insurance companies. 2016 is our 30th year as Eastern Shore Associates Insurance. We offer personal and commercial lines risk analysis and have commercial service units for small business, middle market, construction and public entities such as municipalities, schools, and emergency services.”
Eastern Shore Associates Insurance, www.esainsurance.com, has offices in Fulton, Pulaski, Camden, Waterloo, North Syracuse and Walworth.
The Fulton office can be reached at (315) 598-6000 and the Walworth office can be reached at 315-986-7017.