Oswego Health Announces the Promotion of Nicole Lewis, RN, BSN to Director of Med Surg

OSWEGO – Oswego Health is pleased to announce the promotion of Nicole Lewis, RN, BSN, to Director of Med Surg. Oswego Health takes great pride in recognizing talent and promoting from within—an approach that strengthens the organization and reflects its commitment to developing strong, trusted leaders. Lewis exemplifies this commitment through her steady growth, clinical excellence, and dedication to patient care.

Lewis joined Oswego Health in 2018, as a Graduate Nurse after earning her Bachelor of Science in Nursing from Utica College. She obtained her New York State Registered Nurse licensure in July 2018 and began her nursing career on the Med Surg Unit, where she quickly established herself as a dependable and compassionate clinician. In addition to her nursing background, Lewis holds a Bachelor of Science in Education from Syracuse University.

Over the years, Lewis advanced through several key roles on the Med Surg Unit, including Admission/Discharge RN in December 2020 and Senior RN in September 2021. In November 2022, she transitioned into the role of Clinical Practice Advisor, further expanding her leadership responsibilities and influence across clinical practice. In May 2023, she was promoted to Med Surg Assistant Manager, where she played an integral role in supporting staff, advancing quality initiatives, and strengthening day-to-day operations within the unit.

As Director of Med Surg, Lewis will oversee clinical operations, staff development, and patient care delivery within the department. Her deep understanding of the unit, combined with her collaborative leadership style, positions her well to continue advancing high-quality, patient-centered care.

“Nicole has grown into an exceptional leader through hard work, integrity, and a genuine commitment to her team and patients,” said Katie Pagliaroli, MS, BSN, RN, SVP, COO & Chief Nursing Officer at Oswego Health. “She brings both clinical expertise and thoughtful leadership to everything she does. We are confident in her ability to lead the Med Surg department forward and are excited to see her thrive in this role.”

Lewis’s promotion reflects Oswego Health’s continued investment in developing leaders who know the organization, understand its mission, and are deeply committed to serving the community.

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About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County’s largest private employer. More than 1,400 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community.  The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County, as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians and advanced practice providers offer an extensive array of services across CNY, including primary care and specialty care in orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, pulmonology, and bariatrics; for more information about Oswego Health, visit www.oswegohealth.org.

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