The Manor Earns Five-Star Overall Rating from CMS

Staff members gather behind a banner reading Proud to Provide 5-Star Care at The Manor at Seneca Hill.
Team members at The Manor gather to celebrate earning a five-star overall rating from the Centers for Medicare & Medicaid Services (CMS)—the highest possible overall rating. This recognition belongs to the dedicated team members who show up every day to provide compassionate, high-quality care and make a difference in the lives of our residents and their families.

OSWEGO – The Manor at Seneca Hill has earned a five-star overall rating from the Centers for Medicare & Medicaid Services, according to a November 10 release from Oswego Health.

Oswego Health said the rating will be reflected in the CMS Care Compare database as federal data updates are completed. Consumers can use Medicare Care Compare to learn about the facility and compare nursing home ratings.

The release describes five stars as the highest overall designation in CMS’s Five-Star Quality Rating System, which helps residents, families and caregivers compare nursing homes. The system considers health inspections, staffing levels and quality measures related to resident care.

Oswego Health credited The Manor’s team members and said the recognition underscores the importance of access to skilled nursing care and support close to home in Central New York.

“We are incredibly proud of the team at The Manor and the work they do every day to care for our residents,” said Michael Backus, President & CEO at Oswego Health. “Earning a five-star overall rating is a meaningful recognition of the commitment, expertise and compassion our staff bring to their work. Quality care is about more than meeting standards. It’s about treating every resident with dignity, supporting their individual needs and giving families confidence that their loved ones are in capable, caring hands. This achievement belongs to our entire team.”

The Manor has 120 licensed beds and private and semi-private furnished rooms. Its interdisciplinary team includes physicians, nurse practitioners, nurses, social workers, physical and occupational therapists, therapeutic recreation specialists and nutritional services professionals. Additional physician services, including podiatry, dental, eye care and psychological services, are available as needed or by request.

The community-based skilled nursing facility provides ongoing clinical support, rehabilitation and daily assistance, while helping families navigate changing health care needs, according to Oswego Health.

Oswego Health is a nonprofit health care system established in 1881. Its mission is to provide accessible, quality care and improve the health of Central New York residents. The system said it employs more than 1,400 people across 25 campuses and is one of Oswego County’s largest private employers.

The system includes the 132-bed Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health locations, The Manor and Springside at Seneca Hill, an independent retirement community.

It also operates Oswego Health Home Care, described in the release as the county’s only hospital-based certified home health care agency. Fulton Medical Center provides urgent care, laboratory, medical imaging, physical therapy and occupational health services. Central Square Medical Center provides urgent care, laboratory, medical imaging and physical therapy services.

Oswego Health Medical Practice is a multispecialty medical group. More than 300 physicians and advanced practice providers offer services across Central New York, including primary care and specialty care in orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology and pulmonology.

For more information, visit www.oswegohealth.org.


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