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September 23, 2018

Students Work To Break Down Communication Barriers


Under the guidance of Tammy Seymour, teacher of the deaf and hard-of-hearing at the Center for Instruction, Technology and Innovation, local students are working to break down communication barriers.

Jordyn Kisselstein (left) and classmate Jacob Horning join Tammy Seymour, teacher of the deaf and hard-of-hearing at CiTi, to videoconference with OrderAssist owner Patrick Hughes. The videoconference was part of a project that aims to break down communications barriers by incorporating OrderAssist technology at more drive-thru restaurants.

Jordyn Kisselstein (left) and classmate Jacob Horning join Tammy Seymour, teacher of the deaf and hard-of-hearing at CiTi, to videoconference with OrderAssist owner Patrick Hughes. The videoconference was part of a project that aims to break down communications barriers by incorporating OrderAssist technology at more drive-thru restaurants.

In the Central Square Middle School, Seymour’s students have taken on a project-based learning initiative to make communication easier at drive-thru restaurants.

Sixth graders Jordyn Kisselstein and Jacob Horning developed a PowerPoint presentation that they will deliver to an official representing OrderAssist, which enables drive-thru and restaurant access for the deaf and hard-of-hearing.

According to the company’s website, 28 million Americans experience communication difficulties.

However, the OrderAssist system “lets these customers place their orders in an efficient way. This easy-to-install system will let you expand your customer base to accommodate a previously untapped market.”

Through FaceTime communication, Seymour’s students spoke to OrderAssist owner Patrick Hughes and discussed the state-of-the-art technology that is available to those who are deaf and hard-of-hearing.

Their ultimate goal is to have OrderAssist available at local restaurants, and the students are targeting a local McDonald’s for this groundbreaking initiative.

“This is an authentic learning experience for the students,” Seymour said. “They are learning a lot about business communication, they’re using computer software to create presentations and they are learning how to lobby for something they are passionate about.”

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