Jason Santiago has been named Vice President and Chief Operating Officer of The Manor at Seneca Hill, an affiliate of the Oswego Health system.
Santiago, who joined Oswego Health on August 12, has experience as both the administrator of a skilled nursing home and an assisted living facility.
“Jason not only brings to The Manor the business and operational skills this position requires, but he also possesses compassion for our senior citizens and others who receive care at The Manor,” said Oswego Health President and CEO Ann C. Gilpin. “I am sure our residents and especially their families will find him very caring and committed to providing excellent care to their loved ones.”
Santiago had most recently served as the administrator at Camillus Ridge Terrace, an assisted living facility in Camillus. In this role, he established a quality assurance program, increased occupancy, and established strong relationships with residents and staff.
Previously, he was the assistant administrator at the Auburn Nursing home, where he also earned his administrator’s license.
In addition to his administrator experience, Santiago has a strong financial background, as he held the position of treasury analyst at the Chubb Corporation in Warren, NJ. He holds a Master’s of public administration in health services management from Mercy College in Dobbs Ferry and graduated from the Dale Carnegie management and leadership training program.
The new administrator said he was enjoying getting to know the Manor’s residents, their family members, the rehabilitation patients, and of course, the staff.
He spent his first days on the job walking the hallways.
“I plan to be very visible,” he said. “I really like talking and interacting with the residents, their families, and of course, the staff. Our seniors have great stories and important life lessons to share. Wherever I have worked, everyone knew me.”
Santiago is a native of New York City. He and his wife, who is from the Syracuse area, have three young children.
Santiago replaced longtime Manor vice president and chief operating officer Maureen Annal, who has stepped down from the position to spend more time with her family.