Four Oswego Health Employees Recognized For Going Above & Beyond

OSWEGO – With over 1,200 employees, Oswego Health is always looking for ways to recognize their staff for the care they provide and the jobs they do.

The iCare Award was established to allow employees to nominate one another as well as accept nominations from patients directly, to recognize staff for going above and beyond.

For the month of May, Oswego Health recognized Olivia Dowdle, RN, Shelley Williams, Karen Baker, LPN, and Laurencia Clemons, CNA.

A Registered Nurse on the brand new Medical Surgical Unit at Oswego Hospital, Olivia Dowdle, first joined Oswego Health in 2020 as a Graduate Nurse after graduating from Nazareth College. Dowdle received three nominations for an iCare award from her coworkers and patients, and was described as always being compassionate, caring, and genuine.

Surprised with balloons and flowers, the iCare Committee presented Shelley Williams at the Hospital Switchboard with the iCare Award. Williams joined the Oswego Health family last year as a Patient Access Representative and was nominated because of her positive attitude and for being such an amazing person to have as our first impression at the Hospital.  She is always pleasant in her demeanor to staff and guests and greets everyone with a smile that can be heard even over the phone.

Karen Baker, LNP was nominated by Dr. Michael Stephens of Oswego Family Physicians, for her incredible dedication to her patients and coworkers. Baker has been an instrumental employee since 2012.

Oswego Health also recognized one of the residents’ favorites over at Seneca Hill Manor, Certified Nursing Assistant Laurencia Clemons “Lou” who has been providing local care since 2000, as her leadership is inspiring and the level of care, she provides is truly remarkable.

About Oswego Health: The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego Countythe 164-bed community Oswego Hospital, Oswego Hospital, a 28-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, bariatrics, and primary care. For more information about Oswego Health, please visit our website www.oswegohealth.org.

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